Today’s business systems require the robust extension of IT to reach economies of scale and meet insatiable demand from both consumers and enterprises. As a result, the role of IT has evolved to become more aligned with business objectives, breaking old IT habits. New age IT players are expected to deliver efficient adaptation in favor of the promise of existing and emerging technologies such as blockchain, Robotic Process Automation (RPA), and more. Our latest Global Trend Report – IT Deep Dive, aims to reveal more significant insights and uncover how IT leaders are tackling the connected and data-centric ecosystem. Download the report to find out the shifting investment priorities of IT leaders.

The following are the report key takeaways:

• ROBOTIC PROCESS AUTOMATION

More CIOs and IT practitioners are turning to RPA that is fast leading the way for businesses to: reduce costly manual processes, eliminate tedious tasks, automate high volume processes and manage rule-based tasks.

• VIRTUAL ASSISTANTS AND INTELLIGENT AGENTS

Virtual Assistants and Intelligent Agents are becoming the preferred choices and are already turning heads of 45% of surveyed respondents.

• BLOCKCHAIN AND DISTRIBUTED LEDGER TECHNOLOGY

While implementation is still low at only 19% are in production, we can expect it to grow in the upcoming years as blockchain and distributed ledger technology continue to mature and are already on the radar of 38% of surveyed respondents.

• 5G NETWORK TECHNOLOGY

With 5G network technology, the role of IT will be even more paramount to organizations in order to facilitate the scale of use of existing network architectures and next-generation technologies including other Edge-to-Edge capabilities.